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Sunday 20 March 2011

Slaughterman's Creed and the problem with Amazon

As you may remember, we reviewed the rather excellent Sluaghterman's Creed not so long ago HERE.

Well, It seems there are some difficulties with the book- or rather, with the treatment the book is getting from Amazon.
Nic Wilkinson explains:

The details for this book are incorrect (due to the ASIN - the warehouse number assigned to products by amazon -apparently having been also assigned a book of flute music).

This means that the title and price are incorrect, as are the "new or used" options from the marketplace, which take you to details for the flute music book. 

I am one of the creative team on this book and I have tried unsuccessfully for over 2 months to try and get this changed, as has the publisher, but Amazon repeatedly claim they cannot/will not change it.

The publisher has contacted amazon directly only to be told that no one can correct this error by the customer service team.

This is appalling service, to the publishers of both books, and to customers, who cannot search for/order either book correctly.

Anyone wanting this title I can only suggest ordering direct from the publisher at http://harrymarkos.com/wordpress/titles/slaughtermans-creed/ or from Waterstones or WHSMiths where the book is correctly listed and the right item will be shipped.

We can only echo her words on this. Slaughterman's Creed is more than worth your time and money, but if someone like Amazon is disinterested in selling it to you, then you're better off taking your hard earned money elsewhere.

You can add your voice to the Amazon discussion page HERE.

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